Policies & FAQ
Browse the frequently asked questions below to learn more about your stay at Inn at Patrick Square. If you can’t find the information you’re looking for, please contact our team directly—we’ll be happy to assist you and ensure a seamless stay in Clemson, South Carolina.
What are the check-in and check-out times?
Our check-in is at 4:00 PM and our check-out is at 12:00 PM.
Do you offer early check-in or late check-out? Is there a fee?
We cannot guarantee check-in will be available before 4:00 PM, but late check-outs are available until 2:00 PM for a $50 fee.
What is the hotel’s cancellation policy?
For standard reservations, cancellations are accepted without penalty up to 24 hours before 4:00 PM on your scheduled arrival day. Cancellations made within the 24-hour window will be charged one night's room rate plus tax, though special events and football game weekends feature stricter designated cancellation policies.
Is the front desk staffed 24 hours a day?
Yes, our front desk is fully staffed 24 hours a day, 7 days a week.
What is the minimum age to check in?
You must be at least 21 years old to check in.
What is your deposit policy at booking?
All reservations must be guaranteed by a valid credit card at the time of booking.
Is parking available at the hotel?
Yes, complimentary parking is available for all guests at both the front and back entrances of the Inn.
Is parking free or is there a fee?
Parking is completely free for all registered hotel guests, with complimentary self-parking available at both our front and back entrances.
Do you offer valet parking?
No, we do not offer valet parking, but complimentary parking is available for all guests at both the front and back entrances of our property.
Do you have EV charging stations?
No, we do not currently feature EV charging stations on-site.
Is airport transportation or shuttle service available?
No, we do not offer an airport shuttle or local transportation service. However, rideshare services and local car services are readily available, and our front desk team is happy to assist you with booking.
Are there taxi or rideshare services nearby?
Yes, Uber and Lyft services are readily available to and from the Inn at Patrick Square, as well as several local car services that can be arranged ahead of time.
Do you have a pool?
No, we do not have a swimming pool.
Is there a fitness center or gym on-site?
Yes, we feature an on-site fitness center available for all overnight guests.
Are there any activities or entertainment options at the hotel?
All guest rooms feature flat-screen TVs equipped with Dish Network programming, including the ACC Network.
Do you allow pets?
No, we kindly ask that guests leave pets at home as our hotel is pet-free. Task-trained service animals are always welcome in accordance with ADA guidelines.
What safety measures or security features does the hotel have?
We maintain security camera monitoring across our property alongside a 24-hour staffed front desk.
Do you have a smoking policy?
Yes, we are a smoke-free hotel, though designated outdoor smoking areas are available for guest convenience.
Are there any additional resort or facility fees?
No, we do not assess resort fees or mandatory facility charges outside of applicable state and county taxes.
Do you offer luggage storage?
Yes, we offer complimentary luggage storage for our registered guests.
Is there a concierge or guest services desk?
Yes, our guest services desk is fully staffed 24 hours a day to assist you.
Can I ship packages to the hotel?
Yes, you may ship packages to the hotel prior to arrival, and they will be stored securely until your check-in.
Do you offer laundry or dry cleaning services?
No, we do not offer laundry or dry cleaning services on property.